Guide to Process Mapping
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Identify each step/operation
as it is presently performed.
Map out each step required,
from receipt of material/input until the output produced leaves your area.
- Identify ALL operations required at each
step; note when there are variations in the standard process.
- Note the value/non-value work performed.
-- checking all supporting documentation for compliance to specifications
-- getting answers or approvals from others
-- periodic inspections
- Third, note the value-add steps by asking
if this is an activity the customer would be willing to pay for.
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