What is BPI?
Business Process Improvment (BPI) is an approach organizations use
to review and redesign an existing process or to design a new process.
Why use it?
BPI is a versatile and useful methodology in many situations
you might encounter, including
- Analyzing how effective a current process is at meeting customer requirements
- Evaluating new technologies or tools that could automate or simplify a process
- Integrating new requirements into existing processes
- Designing new processes from the "ground up"
- Documenting best practices
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Is BPI right for me?
Consider using BPI in situations where
- New challenges arise that require reevaluation and redesign of existing processes
or policies
- A current service or product no longer meets identified needs
- A new service of product is being introduced
- It would be helpful to have a structured framework to manage complexity
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How it works
There are four basic stages to BPI. Click on any of the areas
below for a full explanation and examples.
Real-life experiences
Several real-life Horizon Chasers experiences with BPI are profiled
on this site. They include
- Bonus Transportation Dedicated Billing Project
- Information Systems
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